Privacy Policy

FALTRACCO S.r.l. is committed to protecting the Personal Data entrusted to it. Therefore, their management and security are ensured with the utmost care, in compliance with the requirements of privacy regulations (e.g. EU Regulation 2016/679).

This privacy policy explains who we are, for what purposes we might use your data, how we manage it, to whom it might be disclosed (for example, client companies, public bodies, etc.), where it might be transferred, and what your rights are.

Who will process my data?

Your data will be processed, in their capacity as Data Controller, by FALTRACCO S.r.l. with registered office in Via Sante Ferroli, 8 – 37047 San Bonifacio (VR), VAT No. 03196040236 – Telephone: 045 7612422 – Email: amministrazione@faltracco.it

FALTRACCO S.r.l. has appointed its Data Protection Officer, who can be contacted at the Data Controller's address or via the “Contact” section on the website. www.faltracco.it.

Why do you need my data?

FALTRACCO S.r.l. will use your data exclusively for the following purposes:

1. Contact form / Information requests.

Subject to your specific consent, your standard personal data will be processed to manage the request you have submitted.

Mandatory data must be indicated with an asterisk (*).

It is possible that your personal data may be used to conduct customer satisfaction surveys and that you may be contacted (by telephone, email or other means) for the purpose of learning your opinion on the service provided by FALTRACCO S.r.l.

FALTRACCO S.r.l. will carry out the processing:

on the basis of your consent;

The purpose of point 1 does not derive from a legal obligation and the provision of the related consents is optional.

However, in order to make use of the services offered in point 1, your consent for the processing of your data is required.

We will not use Your personal data for purposes other than and additional to those described in this privacy policy, without informing You in advance and, where necessary, obtaining Your consent.

Will you be processing special categories of data?

No Special Categories of Data (formerly sensitive data) are requested on the website. We advise you not to enter such types of data unless strictly necessary.

In the event that you have decided to provide us with special categories of data, FALTRACCO S.r.l. will find itself having to process and collect Data for which the law requires your consent. In some cases, such Data might be strictly necessary for the purpose of providing the service or managing the request sent by you. In such cases, we inform you that they will be processed exclusively for purposes relating to your request.

How will you use my data?

FALTRACCO S.r.l. aims to protect the personal data entrusted to it, basing their processing on the principles of fairness, lawfulness and transparency. We therefore inform you that your personal data will be processed using tools and procedures suitable for guaranteeing maximum security and confidentiality, with the aid of paper and digital supports, and IT and telematics means. The communications referred to in point 1) may take place via traditional methods (e.g., paper mail, calls with an operator), automated and similar methods (e.g., fax, e-mail, SMS, MMS).

You are nevertheless granted the right to exercise your right to object, which, in the absence of any indication to the contrary from You, will apply to both traditional and automated communications.
How long will you keep my details?
Your personal data will be kept for 1 year from the date of receipt or update, barring any different legal requirements. Once this period has passed, you will be asked to confirm your consent to the processing, otherwise the data will be deleted or anonymised.

Will you share my details with other parties?

We inform you that for the purposes referred to in point 1, your Data may be disclosed to third-party companies operating in collaboration with FALTRACCO S.r.l., exclusively in order to process the requests sent by you.

Furthermore, the Data will be processed by properly trained internal resources within the Company offices, who operate as authorised data processing personnel.

Your personal data is not subject to dissemination.

What are my rights?

At any time, you shall have the right to request:

access to your personal data;
their correction in the event that they are inaccurate;
cancellation;
the restriction of their processing.

You will also have:

the right to object to the processing of your personal data:

if processed for the pursuit of a legitimate interest of FALTRACCO S.r.l.

the right to data portability, meaning the right to receive the personal data provided by You in a structured, commonly used and machine-readable format.

We will handle your request with the utmost commitment to ensure the effective exercise of your rights. Finally, you will have the right to lodge a complaint with the national supervisory authority (Privacy Guarantor).

Can I withdraw my consent once I have given it?

Yes, you will be able to withdraw your consent at any time, without this, however:

prejudice the lawfulness of processing based on consent given before its withdrawal;
prejudice further processing of the same data based on other legal grounds (for example, contractual obligations or legal obligations to which FALTRACCO S.r.l. is subject)

To view the full text of the data subjects' rights, you can read articles 15 to 22 of EU Regulation 2016/679 directly at the following link:

https://eur-lex.europa.eu/legal-content/IT/TXT/PDF/?uri=CELEX:32016R0679&from=IT

For further information on this privacy policy or on any privacy-related issue, or if you wish to exercise your rights or withdraw your consent, you can contact the details given in the “Who will process my data” section. For more information, you can consult the relevant privacy section on the website.